Fewer exceptions. Safer releases.

For software vendors and ISVs with a growing number of customer environments

Is your delivery capability growing, or just the manual effort?

When every customer environment works differently, releases slow down, handovers become risky, and experienced developers spend their days on manual deployments instead of product features. The audit shows where standards can save time without forcing your products into a rigid model.

30 minutes · directly with Niels · no sales script

8+

years of infrastructure experience

12x

AWS certified

Golden

CNCF Kubestronaut

Direct

access to the expert doing the work

Does this sound familiar?

Custom customer solutions do not require custom operational headaches

Pipelines and environments that have evolved over time often work well for years. But with each additional customer, the effort grows disproportionately.

RISK 01

Knowledge depends on individuals

Only a few people know every step, exception, and credential required for a delivery.

RISK 02

Environments drift apart

Differences between testing, production, and customer installations make issues difficult to reproduce.

RISK 03

Releases consume senior capacity

Routine work and manual approvals displace product development and customer projects.

After the engagement

A delivery model that does not slow down new customers

I identify the small number of standards that simplify most of your recurring work and reduce deployment risk.

Reproducible environments

Clearly defined building blocks reduce discrepancies and surprises.

Shorter release paths

Recurring steps become easier to automate and delegate.

Clear responsibilities

Product, platform, and customer operations gain well-defined handover points.

What you receive

A defined scope instead of open-ended consulting days

  • ✓The path from code commit to the customer's production environment
  • ✓Pipelines, approvals, rollbacks, and recurring manual work
  • ✓Differences between environments and customer installations
  • ✓Reusable infrastructure and platform building blocks
  • ✓Access model, secrets, and handovers
  • ✓Target model with a phased standardization roadmap

How it works

Three steps to a clear decision

01

STEP 01

Understand the context

We clarify the objective, environment, and current pressure to act. You then know whether the assessment is genuinely a fit.

02

STEP 02

Assess what matters

I review documentation, configuration, and data and speak with the people responsible for the environment.

03

STEP 03

Make decisions

In the readout, we prioritize findings, effort, and next steps together according to business impact.

This is a fit if ...

  • ✓You operate multiple products, tenants, or customer environments
  • ✓Deployments regularly require specialist knowledge or manual steps
  • ✓You want to improve existing processes rather than rebuild everything

This is not a fit if ...

  • ×You only need one CI pipeline implemented
  • ×There is no repeatable delivery process for us to assess yet
Niels Heidbrink, founder of dthn Technology

You work directly with Niels

The expert in the first call also carries out the assessment

I am Niels Heidbrink. For more than eight years, I have built and operated cloud infrastructure for SaaS companies, software vendors and e-commerce, on AWS, Azure, IONOS and Hetzner. I hold 12 AWS certifications and the CNCF Golden Kubestronaut title.

“Niels works in an extremely structured, efficient, and solution-oriented way. He thinks beyond the immediate task, understands connections quickly, and implements requirements pragmatically and reliably.”
Stefan Jauker, Relution

Frequently asked questions

What you should know before the call

Do we need to be using Kubernetes already?+

The focus is on Kubernetes-based delivery. Related cloud and on-premises processes are included when they form part of the same delivery chain.

Do you recommend a particular tool?+

No. We first clarify which problem a standard should solve. Existing tools are preferred when they can meet the objective reliably.

Can you implement the roadmap afterward?+

Yes. After the audit, we can implement the prioritized building blocks together with your team. You receive the roadmap regardless of whether you commission follow-up work.

The next step

Let’s find out whether the Kubernetes Delivery Audit solves your problem

In a free 30-minute call, we discuss your situation. If this assessment is not the right next step, I will tell you openly.

Book a free fit check

No preparation required · no obligation

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Book a 30-minute call

Pick a time in the calendar. The call is on video, directly with Niels.